Customer Service Policies
How to Order
Frequently Asked Questions
Shipping & Processing
Reporting Technical Problems
Special of the Day!
Welcome to MOLJewelry.com
The menu on the left is your guide to Customer Service. Click on the topics listed to see useful information about our services and policies.
We appreciate your visit to our store and hope you become a regular customer. If there is anything we can do to improve your shopping experience or if you have questions or comments about our store, please feel free to contact us using any of these options:
- Send us Email: customerservice@MOLJewelry.com
Please feel free to email us anytime 24 hours a day, 7 days a week and we will get back to you as quickly as possible. Our Customer Service Department responds to email requests after normal business hours - sometimes within a few minutes.
Use our Comment Form to leave us a message or request. You don't need to use email and we get your request immediately.
Call us toll-free at: (888) 201-5801
Our Customer Service Department phone representatives are available Monday through Friday from 9:00am to 4:00pm Central Standard Time. You can call after normal business hours and leave a message for customer service. We will return your call promptly. Or, email us at firstname.lastname@example.org as we reply to emails throughout the day/evening.